Privacy Policy

HireSense.ai (“HireSense,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have. It applies to all visitors and users of hiresense.ai, app.hiresense.ai, and any related services (collectively, “the Platform”).

By using the Platform, you agree to the practices described in this policy.

Who We Are

HireSense.ai is a talent intelligence platform that helps organisations make workforce decisions using real-time market signals, salary benchmarking, talent supply analysis, and skills intelligence. We operate across India, the USA, and Europe.

For any privacy-related questions or requests, please use the contact details at the bottom of this page.

Information We Collect

Information You Provide Directly

• Name, business email address, phone number, company name, and job title collected when you register, contact us, book a demo, or submit any on-site form
• Messages and enquiries submitted through our contact form or by any other means

Information Collected Automatically

When you visit or use the Platform, we may automatically collect:

• Usage data including pages visited, features accessed, time spent, and actions taken
• Device and browser data including IP address, browser type and version, operating system, and device identifiers
• Referring URL and session data including where you came from, timestamps, and click paths

Analytics

We use the following analytics tools on the Platform:

• Google Tag Manager manages and deploys tracking tags across the Platform
• Google Analytics collects data on how visitors interact with the Platform, including pages visited, time spent, and traffic sources
• PostHog tracks product usage and user behaviour within the Platform to help us improve features and experience

For information on how we use cookies and how to manage your preferences, please refer to our Cookie Policy.

Information from Third-Party Sources

To power our talent intelligence products, we aggregate and process data from publicly available professional profiles, job postings, proprietary and partner data feeds, and open-web labour market signals. This data is used to build market-level intelligence.

How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve the Platform and our products
• Respond to enquiries, demo requests, and support tickets
• Deliver reports, insights, and contracted deliverables to customers
• Send product updates and relevant communications where you have opted in or where we have a legitimate interest
• Analyse usage patterns to improve the Platform
• Ensure the security and integrity of the Platform
• Comply with legal obligations and enforce our agreements

Legal Basis for Processing

Where data protection law requires a legal basis for processing personal data, we rely on:

• Contractual necessity to deliver services you have purchased or requested
• Legitimate interests to improve our products, conduct business communications, and protect our Platform
• Consent where we have asked for and received your explicit agreement, such as for marketing emails or cookie placement
• Legal obligation where processing is required to comply with applicable law

Cookies and Tracking

We use cookies and similar technologies on the Platform. These may include:

• Essential cookies required for the Platform to function correctly
• Analytics cookies used to understand how visitors interact with our pages
• Marketing and preference cookies used to personalise content and measure campaign effectiveness

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality.

How We Share Your Information

We do not sell your personal data. We may share information with:

• Service providers including trusted third parties who assist in operating the Platform such as hosting providers, CRM systems, analytics tools, and customer support platforms. These parties are contractually bound to process data only on our behalf
• Professional advisors including lawyers, auditors, and accountants where required in connection with legal or financial matters
• Regulatory authorities where required by law, court order, or to protect the rights and safety of HireSense.ai and its users
• Business transfer recipients in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, including to maintain your account, deliver contracted services, comply with legal obligations, and resolve disputes. When data is no longer needed, we delete or anonymise it in accordance with our internal retention schedules.

Your Rights

Depending on your location, you may have the right to:

• Access a copy of the personal data we hold about you
• Correction of inaccurate or incomplete data
• Erasure of your data where we have no overriding legal basis to retain it
• Restriction of how we process your data in certain circumstances
• Portability to receive your data in a structured, machine-readable format
• Objection to processing based on legitimate interests, including direct marketing
• Withdrawal of consent where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the details at the bottom of this page. We will respond within the timeframe required by applicable law.

Data Security

HireSense.ai holds the following compliance certifications:

• ISO 9001:2015
• AICPA SOC
• GDPR Compliant

We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction, including encryption of data in transit and at rest, access controls, and regular security assessments.

No system is entirely secure. If you believe your data has been compromised, please contact us immediately.

International Data Transfers

HireSense.ai operates across India, the USA, and Europe. Your data may be transferred to and processed in countries outside your own. Where such transfers occur, we ensure appropriate safeguards are in place in accordance with applicable data protection law.

Children’s Privacy

The Platform is intended for business and professional use only. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted data to us, please contact us and we will delete it promptly.

Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the “Last Updated” date at the top of this page. Continued use of the Platform after any update constitutes acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us:

HireSense.ai
hiresense.ai/contact